GRAND CRU
Complete 14-week process
6+ Story Ambassadors trained
Full five-pillar implementation
Seasonal Story Library, all seasons including shoulder
Staff fluency workshops, 50-80 staff
Multilingual + cultural adaptation
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Year 1 Stewardship included:
Quarterly story refresh
Annual fluency audit
Seasonal worker bootcamp updates
Guest feedback synthesis
Best for
Established properties committed to long-term knowledge systems and institutional memory
Knowledge Archive
All engagements include the complete 14-week fieldwork process, full five-pillar system, and a final handoff organized so any creative team, agency, or staff member can pick it up and speak fluently about your property. Pricing reflects property size, staff trained, and research complexity. Available in EUR, USD, and CHF.